How to update your personal information

1. Navigate to this web address: https://wdpr.service-now.com
2. Login using your Hub ID and password, if requested.
3. In the search box, type “d tools hr” OR click on the tile labeled “D Tools HR”
4. Once on the “D Tools HR” page, type “change address” in the search box and press enter
5. Click the tile labeled “Change Your Personal Address, Email, or Cell Phone Number” under the “Ready to take action?” column
6. At the bottom-right of the screen, click “Edit”
7. Update your address/phone/email, etc. in the appropriate fields, then click “Submit” at the bottom-right of the page

Please call the Member Experience Center at 855-747-7476 for any questions related to your HMO plan and to find a Primary Care Physician.